Vacuum Repairs

We offer repairs for home and commercial vacuums, central vacuums, and most other commercial floor-cleaning equipment. We can help you with most brands new and old.

Our estimates are free, and appointments are not necessary.

We have been fixing vacuum equipment since 1974 and have seen and diagnosed everything that can go wrong with your machine. Sometimes a phone call is all that is needed to help you fix small problems.

For portable machines, we do our repairs at our repair shop. For built-in, central vacuum systems we may have to make a trip to your location in Guelph, Kitchener Waterloo Cambridge and surrounding areas.

We have some customers that bring their machines in annually for regular servicing, and preventative maintenance which will extend the life of your vacuum and ensure it works at its best. The owner’s manual will provide a suggested maintenance schedule for belts and filters along with any other preventative measures, but if you are unsure of doing this yourself come and see us. We do carry maintenance and repair parts for those who are comfortable doing this work themselves.

If our repair staff suggests that repairs fixing your machine would not be the best option due to cost or the age of the machine we carry a full line of highly rated vacuums. As with everything they don’t last forever, but a good machine should and will provide many years of use.

Following are some questions we have received along with answers – keep in mind there can be a number of answers to the same question:

Why is my vacuum not turning on?

Some common issues can include a blown fuse or breaker, a faulty power switch, or a damaged power cord. This can be the issue with both canister, upright or central vacuums.

Why has the vacuum lost suction?

If it is a canister or upright the issue could be a clogged filter, a full dustbin or bag, or a blockage in the vacuum hose or brush roll if it has one. If it is a central vacuum there could be a blockage in the hose or in the piping or brush roll if it has one. If the central vacuum has a bag it could be full or the dust bin could be full.

Should I clean or replace the filter(s) in my vacuum?

Most vacuums have washable or replaceable filters. Cleaning or replacing them regularly is essential to maintain optimal performance. The owner’s manual will have details for the particular model that you have. If in doubt give our service department a call.

Why is my vacuum making strange noises?

This may be due to a foreign object stuck in the brush roll, a damaged belt, or a clog in the brush area. If it appears that it is the motor making the noise a call to our service department should be considered.

The vacuum brush roll isn’t spinning. what could the cause be?

A non-spinning brush roll could be a broken belt, a tangle in the brush or a clog holding the brush from turning.

What should I do if the vacuum is overheating?

Overheating can be caused by a clogged filter or a blockage in the airway. A full bag could be an issue as well. Once cooled down and checked and overheating continues our service department should be contacted.

How often should the belt be replaced?

Every model is different however replacement should be considered every 6-12 months depending on usage. A stretched or broken belt can lead to brush roll issues.

Why won’t the cord retract on my vacuum?

This could be caused by a tangled cord, worn-out retracting mechanism, damaged spring, or an obstruction attached to the cord.

Keep in mind that vacuum models vary. The owner’s manual should be consulted for specific troubleshooting steps. If you are not comfortable with repair work it may be a good idea to give our repair department a call. We have many years of experience and can sometimes help over the phone.